In our message dated May 30, 2025, we informed you that your Troy Version 2 e-cargo bike complies with the applicable European safety standard EN 17860:2024, and that your bike can be safely used again.
To support safe usage, you will find enclosed the safety stickers. These stickers serve as a reminder of the maximum permitted load of 100 kg and help prevent overloading your e-cargo bike.
Why is this important?
Overloading can cause damage to the frame and create dangerous situations, especially when the load is unevenly distributed or when riding over speed bumps, on inclines, or while braking.
We would also like to remind you of the importance of regular maintenance. Please have your e-cargo bike serviced every 1,000 km or at least once a year by an authorized Vogue dealer. Keep all maintenance reports carefully, as you may be asked to provide them at a later stage.
Enclosed you will find detailed instructions on how to correctly apply the stickers, including an illustration showing the proper placement on your e-cargo bike.
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